Staff, roles & competency
User management in a clinical lab is a compliance system, not an admin screen: CLIA defines who may test, who may supervise, and how competency is proven. Benchmark research (2026-09): LABGEN publishes almost nothing here — labs bolt on platforms like MediaLab/Vastian for competency. EKLIS builds it in.
What the benchmark ships
Thin public spec
"Robust security," login & reporting features, role-scoped portal users, e-signature via tablet/signature pad, staff training as a paid service. No published competency, credential, or CLIA-personnel module.
Competency lives outside the LIS
Labs run MediaLab/Vastian (CAP Competency Assessment Hub: CLIA-compliant assessments, instrument checklists, automated scheduling, observer signatures) as a separate subscription next to their LIS.
Granular permissions
Dendi gates every configuration surface behind fine-grained permissions (e.g. a dedicated "Tests = Manage" right to edit order-entry questions); Orchard/Clinisys lead with audit trails.
Whitespace: native CLIA competency tracking inside the LIS is one of the two clearest differentiation gaps our research found. EKLIS ships it as part of the platform, not a second subscription.
EKLIS specification
| Group | Features | Phase |
|---|---|---|
| Roles & access | Fine-grained RBAC per module, function, and test · lab roles mapped to CLIA personnel categories (Lab Director, Technical Supervisor, Clinical Consultant, General Supervisor, Testing Personnel) with per-test authorization lists · deny by default · user deactivation preserves full audit history · last-admin lockout protection | P1 |
| Security | MFA · password policy · session timeout · per-interface machine credentials · per-user activity viewer (who viewed/edited which patient data, when) · e-signatures on result release and document approval | P1–P2 |
| Credentials & licenses | Credential/license registry (state license, certifications, degrees) with expiry alerts and document storage · signature-authority records signed by the director | P3 |
| Competency (CLIA six elements) | Tracked assessments for: direct observation of test performance · monitoring of result recording/reporting · review of intermediate results, QC, PT and maintenance records · direct observation of instrument maintenance · blind-sample testing · problem-solving assessment. Scheduling: initial, 6-month, then annual — with due lists and assessor-qualification enforcement (only qualified supervisors may assess testing personnel) | P4 · compliance pack |
| Training | Training records · read-and-acknowledge SOP sign-off with versioned documents | P4 |
| Productivity | Tests verified per technologist, accession counts per operator, auto-verification vs manual-review share (feeds the Statistics page) | P3 |