Statistics, dashboards & analytics
What gets measured runs the lab. The benchmark here is CGM LABDAQ's LAB IQ — per-client KPI dashboards plus an ad-hoc data miner. EKLIS replicates both layers and adds the compliance pack CLIA quality assessment actually asks for.
What the benchmark ships
KPIs + sales analytics
"Dashboards and KPIs that matter," test statistics, QC tracking — and a Sales Rep Portal exposing per-client specimen, financial, and test-result analytics with order-volume and turnaround-time statistics. RCM adds business analytics and AR/denial reporting.
LABDAQ LAB IQ
Interactive KPI dashboard monitoring test volumes, ordering patterns, turnaround times, and financial trends — evaluable per client — plus staff efficiency, productivity, and profitability, paired with a Data Miner for ad-hoc queries across results and billing.
Payer-side analytics
XIFIN: denial and TAT analytics by payer and service. CrelioHealth: multi-location volume/revenue/TAT dashboards. Orchard/Clinisys: on-demand data mining with custom queries.
EKLIS specification
| Group | Features | Phase |
|---|---|---|
| Operations dashboard | Real-time: worklist depth, STAT queue, uncollected/unreceived specimens, instrument status · configurable per role | P2 |
| Turnaround time | TAT by phase (collection → receipt → result → report), by test, department, client, and priority · outlier drilldown · SLA breach alerts | P2–P3 |
| Volume & quality | Test/accession volumes by day, site, client, payer with trends · specimen rejection-rate statistics by reason, collector, and client (pre-analytic quality improvement) | P2–P3 |
| Productivity | Per technologist and instrument: tests verified, accessions, auto-verification pass rate vs manual-review rate | P3 |
| Financial | Revenue per client/test/payer · denial rates and reasons · AR aging · clean-claim rate · client/physician utilization and ordering-pattern reports | P3 |
| Quality & compliance | QC statistics: Levey-Jennings, Westgard violation counts, bias/CV trending · critical-value notification rate · corrected-report rate · proficiency-testing results · competency-due lists | P2–P4 |
| Access & export | Ad-hoc query builder (the LAB IQ Data Miner pattern) · CSV/Excel/PDF export · BI/warehouse feed via API · scheduled auto-delivery of any report to email or portal recipients | P3 |